Our company has sold the product quality assurance to make the following commitments:
Product warranty stage: after the product acceptance, the warranty period. During this period, we will be responsible for free maintenance and product testing as a result of serious quality problems due to the equipment and products we provide.
Product maintenance stage: after the end of the product warranty, our company will be the product implementation of lifelong maintenance plan, for products due to staff improper operation, caused by damage, I will charge the appropriate fee to be maintenance recovery, also for customers in the future put forward extension of production and demand. We will provide the technical scheme of the first.
Use phase: equipment delivery, the warranty period of failure, if because of equipment quality problems, our company is responsible for free replacement equipment, in response to a user notification within 48 hours after receiving,
Telephone technical support
In the use of the process, such as the occurrence of trouble or technical problems encountered, for small problems or users that can solve the urgent problem of telephone. In order to improve the efficiency of maintenance, we will do everything possible by telephone troubleshooting, please call technical support hotline, technology consulting and equipment repair.
Our company for the design special and technical engineer is responsible for providing telephone technical support and maintenance, to ensure that the user can timely obtain the repair response